Thursday, May 27, 2004


Passport Advantage

Lotus/IBM finally did it to me. They moved the Passport Advantage Customer page to an IBM address. Hmm, wasn't to bad, but come on, isn't the shortest url to remember.

Add a link to the main IBM page or the main Lotus page. Sure I can bookmark it, but I'm not always accessing it from the same machine. Make it easy for those that you are getting money from. Don't make me go hunting around or searching just to find a page that I can follow to finally get where I need to be, such as search on passport or passport advantage and take the first hit, then follow one of the two links I find on the page that say Passport Advantage Customer (Site) that simply takes me to a page that has links to the Passport Advantage Customer Site, which actually takes me to the page I wanted to go in the first place.

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