tag:blogger.com,1999:blog-5498186.post111301722138514325..comments2023-11-03T03:35:00.312-05:00Comments on Bonj: Buick, I mean Pontiac Customer Assistance CenterBonjhttp://www.blogger.com/profile/02542972637810654041noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-5498186.post-64910818528976792002008-06-23T18:15:00.000-05:002008-06-23T18:15:00.000-05:00Surprise, surprise. GM Customer Assistance isnt e...Surprise, surprise. GM Customer Assistance isnt even DONE by GM. Its a third party call center company called Sitel who handles call centers for many large companies. All GM brand customer assistance calls, be it Caddy to Chevy, are routed to 1 of 3 call centers in the US. (Credit where credits due, at least their call centers ARE in the US.) And all GM Customer Relationship Mgrs (CRMs) are trained to answer calls on all vehicles. And in case youre still wondering, those hot 976 operators you dial, arent that hot either. ;)Anonymousnoreply@blogger.com